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Guide

How do I open a mygate account?

mygate is app-based. The website explains the product, costs, risks and partner structure before you start; the actual registration happens in the mygate app.

StartApp

Download mygate and begin registration in the app.

AccountIBAN

Credit-neutral payment account with German IBAN.

CardMastercard

Card features are part of the app concept.

Crypto75+

Crypto features can be used after onboarding.

The start happens in the app

To get started, download mygate from the Apple App Store or Google Play Store, open the app and begin registration there. During registration, the app asks for the information needed to set up and verify your access.

The exact activation time can vary depending on the verification process. Do not plan around a fixed activation time; follow the instructions shown in the app.

What you should check before registration

TopicWhat it means for you
Payment accountCredit-neutral account with German IBAN, based on the partner structure.
Role of Mondo Gate AGMondo Gate AG develops mygate and acts as an e-money agent of PayCenter GmbH. It is not a bank.
Crypto costs0% transaction fees plus up to 1.1% spread included in the displayed crypto price.
RiskCrypto assets can fluctuate strongly. Invested capital is not protected.
SupportSupport is available by email and phone if something is unclear.

German IBAN and payment account

With mygate you use a credit-neutral payment account with German IBAN. This means the account is designed on a balance basis; it is not about opening a credit line or receiving a traditional credit product.

The partner structure matters: Mondo Gate AG develops mygate and acts as an e-money agent of PayCenter GmbH. Mondo Gate AG is not a bank. Regulated services are provided through partners.

Crypto after onboarding

mygate combines account, card and crypto features in one app. After onboarding, crypto features can become part of your everyday app experience.

For crypto, costs and risks need to be understood before placing an order. mygate charges 0% transaction fees, and the displayed crypto price includes a spread of up to 1.1%. Crypto assets are volatile and capital can be lost in full.

Understand crypto fees

What mygate is not

mygate is not investment advice and does not recommend buying or selling crypto assets. The app can make access easier, but it does not make the investment decision for you.

Mondo Gate AG is not a bank. It is important to understand the partner roles: Mondo Gate AG develops mygate and acts as an e-money agent of PayCenter GmbH; crypto custody is provided through a BaFin-licensed crypto custodian.

Account opening questions

How do I get started with mygate?

Download the app, start registration and follow the steps shown in the app. Activation time may vary depending on verification.

Do I need the app to open an account?

Yes. mygate is app-based. The website explains the product context, but registration happens in the app.

Is mygate a bank account?

mygate offers a credit-neutral payment account with German IBAN through the partner structure. Mondo Gate AG is not a bank.

Which costs should I know before starting?

For crypto: 0% transaction fees plus up to 1.1% spread. The account is free for 12 months in the Free plan; Smart costs EUR 8.90 per month.

Can I buy and sell crypto later?

Yes, but crypto trading involves risk and is not investment advice.