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Security you can verify yourself.

Mondo Gate AG, the company behind mygate, is certified to ISO/IEC 27001:2022. Here you will find the certificate details, the exact scope, and the places where you can confirm the certification independently of us.

Certificate

Mondo Gate AG

ISO/IEC 27001:2022 · Information security

ISO/IEC 27001 certification mark by Tempo Audits with UKAS accreditation symbol
Certificate number
TA-01-MGA-051126
Initial certification
5 November 2026
Valid until
5 November 2029
Certification body
Tempo Audits Ltd, LondonUKAS-accredited for management systems (No. 29621)
Scope
Development, operation, maintenance and support of the mygate platform
As of 10 November 2026 Check current status
What you get

What the certificate means for you.

In short: you don’t have to take our word for security. It follows an international standard and is checked externally every year.

Clear rules for your data

Who may access which information is defined and controlled. We process personal data in line with the GDPR.

Based on: Confidentiality, integrity and availability objectives; access control under Annex A

An outsider checks every year

An accredited certification body audits us annually against our own rules. If requirements are no longer met, it can suspend or withdraw the certificate.

Based on: Surveillance audits in 2027 and 2028, recertification by 2029

A plan for when things go wrong

Procedures for security incidents and outages are defined, so the response is orderly rather than improvised.

Based on: Incident management and business continuity procedures

Service providers have to keep up

The requirements apply not only internally but also to service providers and systems working for us.

Based on: Supplier security policy

Read our Information Security Policy

Verify independently

Don't rely on this page.

A certificate is only worth as much as it can be checked. These three sources confirm the certification without you having to trust us. Search for Mondo Gate AG or the certificate number.

01

Certification body

Tempo Audits carried out the audit and issued the certificate. The original is hosted there.

tempoaudits.com
02

UKAS CertCheck

UKAS, the UK accreditation service, oversees Tempo Audits and runs a public register of accredited certificates.

certcheck.ukas.com
03

IAF CertSearch

The International Accreditation Forum's global database of accredited certifications.

iafcertsearch.org
Scope

What the certificate covers – and what it doesn't.

ISO/IEC 27001 certifies a management system, not a product. To read the claim correctly, here are its limits.

Covered

  • The information security management system (ISMS) of Mondo Gate AG – how risks are identified, assessed, treated and regularly reviewed.
  • Development, operation, maintenance and support of the mygate platform by Mondo Gate AG.
  • The Annex A controls of ISO/IEC 27001:2022, as set out as applicable in the Statement of Applicability (version 1.6, dated 6 October 2026).

Wording on the certificate“Development, operation, and maintenance and support of the mygate fintech platform.”

Not covered

  • Regulated services of our partners. Account, card, trading and custody are provided by supervised partner companies under their own responsibility. Their security organisation is not part of this certificate.
  • A product or investment guarantee. The certificate says nothing about performance or protection of crypto assets. Losses up to total loss remain possible.
  • A claim of zero risk. Audits are sample-based. What matters is that security is managed continuously and audited externally every year.
Certification cycle

Not a one-off seal.

The certification runs for three years and is audited externally every year. If requirements are no longer met, the certification body can suspend or withdraw the certificate.

  1. Stage 1 and Stage 2 audit

    Review of the documentation and of how it is applied in operations.

  2. Certificate issued

    Initial certification to ISO/IEC 27001:2022.

  3. 1st surveillance audit

    External check that the ISMS remains effective.

  4. 2nd surveillance audit

    Another external check in the second year.

  5. Recertification

    Full audit before the certificate expires.

Roles

Who is responsible for what.

Mondo Gate AG is not a bank. Regulated services are provided by supervised partners under their own responsibility.

CompanyRole at mygate
Mondo Gate AGHamburg · ISO/IEC 27001 certifiedDevelops and operates the mygate platform. Acts as e-money agent of PayCenter GmbH for accounts and payment services.
PayCenter GmbHProvides the payment services and issues the Mastercard debit card.
Tradevest Markets AGBaFin ID 10115908Receives and executes orders for crypto assets, stocks and ETFs under its own regulatory responsibility. Investment firm supervised by BaFin and crypto-asset service provider authorised under MiCAR.
Tradevest Digital Assets GmbHBaFin ID 10162132Holds and transfers crypto assets for new customers. Supervised by BaFin and authorised under MiCAR.
Tangany GmbHContinues to hold crypto assets for certain existing customers.

More on security and custody

Contact

Questions? Go straight to the right place.

Customers

Support

Questions about your account, your card or the app. Real people, by email or phone.

support@mygateapp.de
Partners & due diligence

Security questionnaires

For vendor assessments, security questionnaires and questions about our ISMS.

info@mondogate.com
Beware of phishing

Official channels

Never share passwords or confirmation codes with anyone. Only use the contact channels on this page. If in doubt, call support.

+49 (0) 40 573 082 210
FAQ

Frequently asked questions

Is mygate ISO 27001 certified?

Yes. Mondo Gate AG, the provider of the mygate app, has been certified to ISO/IEC 27001:2022 since 5 November 2026. The scope covers development, operation, maintenance and support of the mygate platform. The certificate number is TA-01-MGA-051126.

How can I verify the certificate?

The certificate is hosted by Tempo Audits at tempoaudits.com/certificates/mondogate. It can also be found on UKAS CertCheck and IAF CertSearch by searching for Mondo Gate AG or the certificate number TA-01-MGA-051126.

How long is the certificate valid?

The certificate is valid until 5 November 2029. Annual surveillance audits take place in the years in between, followed by a recertification audit before expiry.

Does ISO 27001 mean my crypto assets are protected?

No. ISO/IEC 27001 confirms an effective information security management system. It is not a product certification and does not protect against price losses. Crypto assets can be highly volatile, and invested capital can be lost entirely.

This page was last updated on 10 November 2026. The current status at the certification body is authoritative.