mygate combines app, payment account, card and crypto functions with a German partner structure. The important point is role clarity: Mondo Gate AG develops mygate, while regulated services are provided through partners.
Mondo Gate AG is based in Hamburg.
Mondo Gate AG acts as an e-money agent of PayCenter GmbH.
Crypto custody is provided through a BaFin-licensed crypto custodian.
Crypto assets are not protected like bank deposits.
mygate is developed by Mondo Gate AG, a German company based in Hamburg. A financial app is more than interface and features: account, card and crypto services can involve different partner roles.
You use mygate as one app, while we clearly explain which role Mondo Gate AG takes and which services are provided through partners.
mygate offers a payment account with German IBAN. The account is positioned as credit-neutral and balance-based.
Mondo Gate AG acts as an e-money agent of PayCenter GmbH. Mondo Gate AG is not a bank. Your payment account is therefore not a credit product of Mondo Gate AG and not a bank account operated by Mondo Gate AG itself.
This distinction helps you understand account, card and crypto correctly: different functions can have different partner roles.
Crypto assets require a different view than account balances. At mygate, crypto custody is provided through a BaFin-licensed crypto custodian.
Custody in crypto is not just technical storage. It also concerns control over access to crypto assets, for example through cryptographic keys or comparable technical mechanisms.
Custody does not remove market risk. Crypto assets can fluctuate strongly, and invested capital is not protected.
Regulation, partner structure and custody provide a framework. They do not turn crypto assets into protected investments.
You should distinguish between payment account, card and crypto. Account functions, app access and crypto assets follow different rules, risks and partner roles.
Technical and regulatory structures are only one part of security. Your own access matters too: a secure device, current operating system updates, careful handling of emails and links, and a clear understanding of when an app requests sensitive steps.
mygate does not remove crypto risk. Check order confirmations carefully, understand the costs and use support only through official channels.
An app can feel like one product to users. In the background, several roles can be involved: app provider, e-money partner, card partner and crypto custodian.
This separation helps answer two questions: who is responsible for which function, and which risks remain despite the partner structure? For crypto, market risk always remains with you.
Two points matter for regulatory context: MiCAR covers transparency, authorisation and supervision around crypto assets and crypto-asset services. In addition, the concrete role of the custodian remains decisive for custody and administration of crypto assets.
| Source | Why it matters |
|---|---|
| BaFin: MiCAR | Official overview of markets in crypto-assets, crypto-asset services, consumer protection and market abuse. |
| BaFin: crypto-asset services under MiCAR | Classification of crypto-asset services, including custody, execution and transmission of orders. |
| BaFin: crypto custody business | Background on custody, administration and safeguarding of crypto assets or access instruments. |
No. Mondo Gate AG is not a bank. Mondo Gate AG acts as an e-money agent of PayCenter GmbH.
Regulated services are provided through partners. It is important to distinguish between app provider, e-money partner and crypto custodian.
Crypto custody is provided through a BaFin-licensed crypto custodian.
No. Crypto assets can fluctuate strongly. Invested capital is not protected and can be lost in full.
Support is available by email at support@mygateapp.de or by phone at +49 (0) 40 573 082 210.